Intuit

We were impressed by Globoforce’s global capabilities, their technology and their ability to provide a huge variety of reward choices to our employees.

Jennifer Lepird, Senior Compensation Business Partner

Increased employee performance

With strategic recognition

Intuit achieved and sustained double-digit increase in employee engagement year over year through program for 8,200 employees in 6 countries.

CHALLENGE

Employees were dissatisfied with the old merchandise catalog rewards program because of expensive rewards, outdated off-brand options, and breakage during shipping. Only 50% of employees received awards under the program.

SOLUTION

Intuit selected Globoforce to provide the “Spotlight” recognition program highlighting its purpose to “spotlight performance, innovation, and service dedication.” Spotlight was rapidly adopted achieving a high frequency and penetration of awards with 90-95% percent participation within two years.

RESULTS

Spotlight is deeply embedded into Intuit’s culture. Employees are very pleased to get feedback through Spotlight on things that they did that were appreciated by others. 99% of employees report understanding why the receive Spotlight recognition with 93% saying the recognition helps motivate them to sustain higher performance.