About Globoforce, Inc.

Globoforce is a leading provider of social recognition solutions, helping companies build stronger, more human cultures through the power of thanks. Named one of the Best Workplaces by the Great Place To Work® Institute, Globoforce is trusted by some of the most admired companies in the world to inspire and energize employees and create best places to work. Our award-winning SaaS technology and proven methodologies empower HR and business leaders to take a modern, more strategic approach to recognition programs. What results is measurable business success, qualified by increases in employee engagement, retention and productivity. The company pioneered the WorkHuman movement, created to galvanize organizations and leaders worldwide to create a more human workplace. Globoforce is co-headquartered in Southborough, Massachusetts, and Dublin, Ireland.

We have a vision to help build the best, most admired company cultures in the world. It starts with our own culture. If you work with us, you’ll be inspired by your colleagues, delighted by our customers, and driven by our collective energy and momentum… because at Globoforce, we all understand that we’re part of something big.

Our best practices and technology are at the heart of the world’s most successful worldwide recognition programs. Recently named Great Place to Work 2016, Digital Technology Company of the Year (Irish Software Association, 2015), as well as named one of the Top Places to Work in Massachusetts (Boston Globe, 2015), Globoforce continues to impact and transform the fundamental nature of organization’s cultures around the globe.

Unlock full potential. Celebrate positive moments, every day. We at Globoforce, make workhuman.


Global Business Systems Group:

The Global Business Systems Group consists of 6 team members, and is responsible for key areas such as, the analysis of new projects and development, master data configuration, helpdesk and support, reporting, business system maintenance and process implementation that supports compliance and the optimization of operational resources. The group supports Epicor and associated applications and technologies. The group reports into the Global Business Systems Manager, who has direct reporting to the VP of Global Operations.


The Job:

The Associate Epicor Specialist will provide in-depth application support and configuration for Epicor 10 ERP and associated technologies. Working with the Epicor Specialist, they will leverage functionality within Epicor 10 and associated technologies, to support the Operations and Finance roadmap. This newly created role provides an opportunity for the right candidate to become a proficient and valuable professional as an Epicor Specialist.


Main Duties & responsibilities:

  • Work collaboratively with the Epicor Specialist and external consultants, to understand requirements and configure solutions within Epicor.
  • Support the development of Epicor functionality and associated applications in order to meet internal and external user requirements.
  • Work collaboratively with the Epicor Specialist and Analysts to produce reports and dashboards that support operational efficiency and intelligence.
  • Assist the Epicor Specialist to work with our Epicor consultants and Epicor to further develop our solution design and technical knowledge base.
  • Assist in the research and evaluation technology solutions and make recommendations relating to technology adoption


Required Skills and Experience:

  • Experience of Epicor or other ERP solutions is desirable.
  • Analytical and technical skills required to understand business practices and opportunities
  • Familiarity with Databases (SQL or Oracle)
  • Systems Integration & Systems Development
  • Business Intelligence
  • Application Implementation
  • Technical Architecture Definition
  • Excellent problem solving, analytical, interpersonal and communication skills to resolve issues
  • Documentation including Writing Design, Process & Technology Specifications
  • Incident/Problem Management
  • Must be able to see tasks through to completion
  • Ability to balance conflicting priorities


Education and Qualifications:

  • Business experience/or qualification


Job Type

Full time, permanent



Dublin West


How to apply

Please submit your application along with a covering letter highlighting your relevant experience to europehr@globoforce.com