At Globoforce Inc. and Globoforce Limited (Globoforce), we are committed to protecting your privacy and complying with our obligations under applicable law (including, with respect to Globoforce Limited, applicable legislation enacted under Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995, as amended or replaced from time to time).
EU-US and Swiss Privacy Shield Privacy Statement
Globoforce is a global business. To provide information on the Site, we may need to transfer your personal information among several countries, including the Ireland and the US, where we are headquartered. We comply with applicable legal requirements providing adequate safeguards for the transfer of personal information to countries outside of the European Economic Area or Switzerland.
Globoforce Inc. complies with the Privacy Shield framework and the U.S.-Swiss Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries (including from Globoforce Limited) and Switzerland. Globoforce Inc. has certified that it adheres to the Privacy Shield Privacy Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement and liability and commits to process in accordance with these Principles all personal data transferred to it by any EU or Swiss data controller in reliance on this commitment. To learn more about the Privacy Shield program, and to view Globoforce’s certification, please visit https://www.privacyshield.gov/list.
If you wish to withdraw your consent to our processing of your data or if users feel we are violating the Privacy Shield Principles, they should contact us. If contacting us does not resolve the complaint, users may contact the European Union Data Protection Authorities or the Swiss Data Protection and Information Commissioner (collectively, “DPAs”). If DPAs finds us to be in violation of the Principles, we will correct the situation and stop processing the data of the user bringing the complaint.
Type of Information Collected
We collect two types of information: personal information and non-personal information.
As used in this policy, Personal Information is information that identifies you or can be used to identify or contact you and may include your name, address, email address, or telephone number. Such information is only collected if you voluntarily submit such information to us.
Non-Personal Information is information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Site.
The Use of Information
We collect personally identifiable information from users of this Site if you choose to submit the information to us, such as by registering for a webinar, downloading a white paper, or submitting a “Request Information” form. We will use the information you submit to respond to your inquiry. We may also add your information to our marketing database and may send you email or hard copy marketing materials about Globoforce and its services.
We occasionally provide aggregated information regarding the use of our Site to partners, but these statistics never include personal information.
Disclosure of Information to Third Parties
When you submit information to the Site, we will store and process your Personally Identifiable Information only for the purposes of responding to your query and sending you marketing information on Globoforce. Your personal information will not be shared with third parties other than for these purposes (unless a transfer is necessary in the context of a change of ownership of Globoforce’s assets or business).
We may provide to third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of our Site. For example, we might inform third parties regarding the number of unique users who visit our Site, the demographic breakdown of our community users of our Site or the activities that visitors to our Site engage in while on our Site. The third parties to which we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.
We may also disclose your information (including personal information) if we believe in good faith that we are required to do so in order to comply with an applicable law, a subpoena, a search warrant, a court or regulatory order or other valid legal process or lawful requests by public authorities, including to meet national security or law enforcement requirements.
Pursuant to the Privacy Shield program, Globoforce Inc. remains accountable, as described in the Privacy Shield Principles, for personal data that it receives under the Privacy Shield and subsequently transfers to a third party. In particular, Globoforce Inc., remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Globoforce Inc. proves that it is not responsible for the event giving rise to the damage. Globoforce commits to cooperate with the DPAs and comply with the advice given by such authorities with regard to personal data transferred from the EU or Switzerland in the context of the providing its Services.
Access to Personal Data/Amending of Personal Details
If you have submitted Personally Identifiable Information to Globoforce through the Site, and you wish to:
- update or correct your personal information,
- verify what personal information we maintain about you,
- change your preferences with respect to communications and other information you receive from us, or
- delete the personal information maintained about you on our systems.
please contact us
We undertake that promptly after receiving your request (subject to any statutory time periods), all personal information stored in databases we actively use and other readily searchable media will be updated, corrected, changed, deleted or confirmed to you, as appropriate, as soon as reasonably practicable and in accordance with applicable law or the Privacy Shield Principles (as relevant). Fees may be payable for the processing of data access requests in certain instances.
Globoforce is committed to taking reasonable steps to ensure the security of your information. To prevent unauthorised access, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Concerns and Comments
200 Crossing Blvd
United States 01702
Alternatively, regular mail may also be directed to Globoforce Limited in Ireland, by addressing it to:
21 Beckett Way
Park West Business Park
Dublin 12, Ireland
In the event that any complaint related to the Privacy Shield program cannot be resolved directly between you and Globoforce Inc., Globoforce Inc., has further committed to cooperate with the DPAs with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU or Switzerland in the context of the employment relationship. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the EU or Swiss DPAs for more information or to file a complaint. The services of DPAs are provided at no cost to you.
Globoforce Inc., will make available a binding arbitration option to you in the event that the complaint is unresolved, under certain conditions as further explained in the Privacy Shield Principles.
Globoforce Inc. is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
(Last modified as of January 11, 2018)
©2018 Globoforce Inc., and Globoforce Limited. All Rights Reserved.