Globoforce customers drive results through social recognition
Our customers understand how to build great employee value propositions. That’s why you find them continually honored as Most Admired Companies and Best Places to Work. And being world-class employers, these companies understand the critical role of social recognition.
Our customers use recognition to get results. Increased engagement. Reduced turnover. Better patient care. Great hospitality. Return on investment.
Boost employee engagement
High employee engagement is the key to boosting business results across the board on metrics like customer satisfaction, safety, productivity, and profitability. Globoforce customers see double-digit increases in engagement as a result of deploying our solution. For example, Hershey saw an 11% increase in recognition satisfaction in its first year after implementing Globoforce.
Retain your top talent
Appreciated employees stay the course. Research from the SHRM/Globoforce Employee Recognition Survey shows 68% of organizations with social recognition reported a direct positive impact on retention. Read more in The ROI of Social Recognition white paper.
Recognition drives engagement, and engagement drives profitability. In fact, according to Towers Watson, a 15% higher employee engagement correlates with 2% percent uptick in operating margins. When Gallup compared top quartile and bottom quartile engagement scores, they found that those in the top quartile averaged 22% higher profitability.
Improve customer metrics
Happy employees create happy customers. Globoforce customers use recognition to empower their employees to live their brand and their values. Studies show that engaged employees with a strong understanding of company values positively impact key customer metrics such as patient and customer satisfaction, customer retention, and customer loyalty.
Recognized employees are more productive, offering discretionary effort as a result of their increased emotional commitment to their jobs and their companies. In fact, according to Bersin by Deloitte, productivity in companies with recognition tends to be about 14% higher than in companies where it does not. Our own joint study with the Society for Human Resources Management (SHRM) confirms this, citing a 23% increase in productivity for companies that practice values-based, peer-to-peer social recognition.
Learn how Globoforce clients get real, measurable business results.Request a Demo