Operations

Our operations team drives our business forward through world-class customer and client support, ensuring our supplier, procurement, and fulfillment processes operate with proficiency.

Join Globoforce’s Operations department and help maintain and ensure quality in everything we do. Our teams within the Operations org drive business results in innumerable ways:  

Our Global Business Systems Team: This team is the bedrock of our Operations systems and keeps everything running 24/7. This group supports our core internal systems including financial and CRM, helping our teams do their best work.

Our Customer Service Team: At Globoforce, our customers are at the heart of what we do. Our dedicated team goes out of its way to deliver an award-winning, world-class customer service experience.

Our Supplier Relationship Team: Our team partners with third-party suppliers from around the globe, which provide our global customers with thousands of products to choose from on the Globoforce Platform.

Our Procurement Team: Our team purchases and negotiates terms for our thousands of gift card offerings from around the world. This includes negotiating terms and conditions, ordering shipments, and maximizing productivity in our business relationships.

Our Global Supply Chain Team: If you are a doer who sees the value in the everyday tasks that support a larger company, consider joining our team. Supporting our global customers to create a timely and valued redemption experience is at the heart of operations.

Whether you are just starting your career in the operations space, or you’re a seasoned pro looking to take the next step – join us in our Dublin or Framingham offices and help ensure we operate at the level our customers deserve. If you’re looking for purpose and meaning in a fast-paced and growing environment – come work with us.

We have 22 nationalities and speak more than 19 languages!

The annual great supply chain bake-off is epic.

Our average length of service is 4.5 years.

We have promoted 18% of our customer service team members to new positions in the company, including client services, finance, and global business support.

View Our Open Positions