Co-founded in 1982 by Leonard Bosack and Sandy Lerner, Cisco Systems is a worldwide IT leader that designs, manufactures, and sells networking equipment. While its headquarters is in San Jose, California, Cisco has more than 70,000 people in nearly 400 sites globally. Its mission is to shape the future of the Internet by creating unprecedented value and opportunity for customers, employees, investors, and ecosystem partners.

“We wanted to increase our employee satisfaction and employee engagement, and our program has greatly contributed to that.”

Claire Gray

Claire Gray Senior Director of Global Compensation


Cisco needed a culture refresh and a revamp of its rewards program, which was a very traditional spot bonus program only for people who completed big projects.


In partnership with Globoforce, Cisco enhanced employees’ recognition experience with Connected Recognition, a global, peer-to-peer recognition and rewards program based on its core values.


In the first year, 185,000 awards were given across the organization, employee engagement scores increased by 5 percent, and employee satisfaction scores improved by 100 percent.