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Globoforce Reveals 2011 Workforce Mood Tracker Survey Results

September 28, 2011 Press Releases Archive

Semi-annual survey reveals lack of employee recognition a driving factor behind increased employee dissatisfaction and turnover

SOUTHBOROUGH, Mass., and DUBLIN, Ireland - September 28, 2011 - Globoforce®(http://www.globoforce.com), the world's leading provider of SaaS-based employee recognition solutions, today announced the results of its latest Globoforce Workforce Mood Tracker™. The semi-annual survey* provides key insights into the current pulse of the U.S. worker. According to the September 2011 report, a startling percentage of employed Americans are considering leaving their jobs despite an uncertain economy with a lack of new job creation. The September 2011 study also reveals a direct correlation between employees' intent to look for a new job and the level of recognition they receive at work. To download this latest report, visit: http://www.globoforce.com/mood-tracker-september-2011-report.

Overall six-month trends reveal higher worker dissatisfaction
According to the September 2011 Workforce Mood Tracker, employees are less satisfied in their current job and feel less appreciated for the work they do. In fact, when compared to the February 2011 results, the latest survey shows alarming trends in the US workforce:

  • Thirty-eight percent of employees are actively looking for a new job, up from 36 percent
  • Thirty-nine percent of workers don't feel appreciated at work, up from 32 percent
  • Fifty-two percent are dissatisfied with the level of recognition they receive, up from 41 percent

Companies that recognize employees see lower turnover
According to the September 2011 survey, nearly half of all surveyed said they would leave their current job for a company that clearly recognized employees for their efforts and contributions. The survey also reveals the connection between a lack of recognition and potential turnover. Among respondents who stated they plan to search for a new job this year:

  • Only 24 percent are satisfied with the level of recognition they receive at work. Conversely, 63 percent of employees who have no plans of leaving are satisfied with their level of recognition.
  • Thirty-two percent have been recognized at work in the past three months. By contrast, 52
    percent of those who have no intention of leaving had been recognized in the past three
    months.

Wake up call for businesses - appreciate employees and get more employee productivity
The September 2011 Mood Tracker survey reveals the majority of employees surveyed would
perform better and have higher job satisfaction if their employer acknowledged their efforts and
appreciated them for their work on a regular basis. Highlights from the study:

  • Seventy-eight percent of U.S. workers said being recognized motivates them in their job
  • Sixty-nine percent stated they would work harder if they felt their efforts were better
    recognized

"It's been often stated that we¡¦re in the midst of a jobless recovery. While that may be true, it's
critical for companies to avoid a 'thankless recovery' for their current employees, as that could
have damaging consequences on employee productivity, company culture, and employee
retention," said Eric Mosley, CEO of Globoforce. "Our latest survey shows that if you recognize
and appreciate your employees in relevant ways, they will want to continue to work for you."

* The Globoforce Workforce Mood Tracker study was commissioned by Globoforce and conducted
on August 5-6, 2011, by independent market research firm MarketTools, Inc., through an online
panel of fully employed persons (age 18 or older) at companies with 500+ employees in the United
States. There were 630 responses generated for the survey, resulting in a margin of error of +/- 3.9
percentage points at the 95 percent level of confidence.

Press Contact

Shweta Agarwal Globoforce Public Relations 508-229-1541